Safety Information
Practical guidance for families seeking home care. (Soft launch version)
Not an emergency service
CareSlot is not an emergency service. If you or someone else is in immediate danger, call 999. For urgent (non-emergency) medical advice in the UK, call 111.
Choosing a provider
- Ask about CQC registration and insurance.
- Confirm staff checks (e.g., DBS) and training standards.
- Agree care scope, schedule, and pricing in writing.
- Request a care plan and escalation process for concerns.
Protecting your information
- Only share sensitive details when necessary and with trusted parties.
- Use your CareSlot account to track request updates.
- For privacy details, read our policy.
Need help?
If you’re unsure what to do next, contact CareSlot support and include your request reference.