How CareSlot works

CareSlot helps families connect with trusted home care providers. Start with your postcode, tell us what you need, and agencies respond — with clear next steps.

Enter postcode For agencies

Typically respond within 24 hours CQC-registered providers prioritised No obligation to proceed

In 4 steps

1Enter your postcode to see local providers
2Tell us what you need (dates, hours, care type, notes)
3We share your request with suitable agencies
4Agencies respond (accept / request changes) and you confirm

CareSlot is not an emergency service. If you’re in immediate danger, call 999 (or 111 for urgent medical advice in the UK).

For families

Start with your postcode, then share your needs. Providers respond and you choose what works best.

Step 1

Enter your postcode

See providers that cover your area. You can then send a request with dates, hours, and care type.

Step 2

Tell us what you need

Choose care type, hours per week, start date (or date range), and add notes if helpful.

Step 3

We share your request with suitable agencies

We share your request with providers best placed to help, based on coverage and services.

Step 4

Agencies respond and you confirm

Providers can accept or request changes (hours/dates/rate). Once confirmed, they contact you to start care.

Clear and safe

We prioritise regulated providers and clear information so you can decide confidently.

Local coverage

Search and request care by postcode, with availability that fits your schedule.

No obligation

Submit a request for free. Care arrangements are agreed directly with the provider.

For agencies

Turn enquiries into confirmed bookings — with a portal for requests, availability, bookings, and payments.

Step 1

Receive new requests

Get requests that match your coverage area and services, with clear dates/hours/notes.

Step 2

Respond quickly

Accept to create a booking, or request changes if hours/dates/rate need adjusting.

Step 3

Manage bookings

Track bookings and status, and log actions like change requests, extensions, and issues.

Step 4

Billing and fees

Platform fees are calculated using your agreed percentage. Manual billing or deducted from payouts depending on setup.

Want to join as an agency?

Get access to the CareSlot portal and start receiving enquiries.

For agencies

Common questions

Is CareSlot free to use?

Yes — families can search and send a care request without obligation. Any care arrangements are agreed directly with the provider.

How quickly will agencies respond?

Many agencies respond within 24 hours, but it depends on availability and your requested start date.

Can I change dates or hours after submitting?

Yes — agencies can request changes (hours, dates, rate) and you can review and confirm.

Is this an emergency service?

No. If you or someone else is in immediate danger, call 999 (or 111 for urgent medical advice in the UK).

Ready to find care?

Start with your postcode and requirements.

Enter postcode