Privacy Policy

• Contact details you provide (name, email, phone).
• Care request details (postcode, schedule, care types, notes).
• Usage data needed to operate and secure the service.

• To process your request and share it with suitable providers.
• To show you request status and history in your account.
• To respond to support messages you submit via Contact.
• To prevent abuse and maintain platform security.

We share your request with care providers relevant to your postcode and needs. Providers may contact you to confirm details and arrange services.

• You can request access, correction, or deletion of your personal data.
• You can withdraw consent where applicable.