Help Centre

• Start by entering your postcode on the home page.
• Submit your request (hours, dates, care type, notes).
• Track updates in your buyer account (email verification required).
• Need changes? Use Contact to request schedule updates.

• Log in to the agency portal to review requests and manage bookings.
• Accepting a request creates a booking automatically.
• Payments shows invoices and payouts (soft launch data may be limited).

CareSlot is not an emergency service. If you or someone else is in immediate danger, call 999 (or 111 for urgent medical advice in the UK).